Getting here

The nearest underground station is Bethnal Green (it's a 2-minute walk from there). The nearest overground station is Cambridge Heath (a 5-minute walk). Please note, the nearest station with step-free access is Whitechapel, for further information see the Transport for London website.

There are lots of other ways to get to us – including bikes, buses or buggies.

Please be aware that between Tuesday, 3 December 2024 – Sunday, 19 January 2025 there will be a flashing light installation in the Town Square as you enter the museum.

The nearest step-free access station is Whitechapel (0.8 miles).

Our entrance is step-free and wheelchair accessible.

If you'd like to borrow a wheelchair, fill in this accessibility aid form at least 24 hours in advance of your visit.

Disabled visitors are entitled to discounted exhibition tickets. You can add a free carer ticket with each disabled ticket. Find out what's on and book online.

Our visual story shows pictures of the museum and how to access our spaces.

Babies and young children

Breastfeeding is welcome in all areas of Young V&A; if you need more privacy you can use the Reading Room on the lower ground floor, or the Community Room during weekends or school holidays. Baby changing facilities are available in both men's and women's toilets on the lower-ground floor.

Galleries and events

There are three big galleries at Young V&A, called Imagine, Play and Design. There are sometimes exhibitions which may carry an entrance charge, but there's always something to do. You can see what's coming up here.

Toilets

Our toilets are open throughout the building and are regularly cleaned throughout the day. Accessible toilets are located on the lower-ground floor. We also have a Changing Places Toilet – ask for the key at the Community Room desk. Baby-changing facilities are available in both men's and women's toilets.

Buggy park

​Buggy parking is available in the Welcome Area near the main entrance. An overflow buggy park may be in use during peak times. Please note personal belongings are left at your own risk.

Lifts

The main lift is on the right as you enter the Town Square. Another lift can be found at the back of the Imagine Gallery.

Shops

The Young V&A Main Shop, on the ground floor, is open during museum opening hours. You can also shop online. The V&A is a charity and every purchase made in our shops helps to support us.

The Young V&A Shop is proudly championing local industry by working with UK designers and manufacturers where possible, as well as supporting artisans and social enterprises from all over the world.

Food

The Town Square Café is open from 10.00 – 17.00 Monday to Sunday, serving a range of hot and cold meals, cakes and pastries, teas and barista-made coffee. Highchairs and bottle warming facilities are provided. ​Children can take their pick from our lunchtime meal boxes.

You are welcome to bring cold food and drink from home. Our cafe has a bottle warmer and a microwave if you need to heat up milk or food for your little ones, and you can eat your packed lunch in the Town Square or in the neighbouring Museum Gardens.

On weekends and during Tower Hamlets school holidays, you can also east packed lunches in the Community Room.

School groups with a pre-booked workshop will automatically be allocated a lunch slot in the Community Room. Lunch slots for self-directed groups visiting our galleries are subject to availability.

Please contact us for further information: young@vam.ac.uk

Lockers

There are 24 free storage lockers located on the lower-ground floor to store your possessions. ​

Luggage

Luggage with wheels, and bags larger than 56 × 45 × 21cm, are not allowed in the galleries. The 24 free storage lockers can accommodate cabin-sized bags but please note that these are available on a first-come, first-served basis. We do not have facilities to store large luggage.

The Reading Room

If you need some quiet time, drop into our Reading Room on the lower-ground floor. This is our multi-use quiet space offering a calming environment for prayer, reading, breastfeeding or for anyone who might need a break from sensory stimulation. Access is first-come, first-served.

Balloons

Please note that helium balloons are not allowed inside the museum.

Support for the V&A is more important than ever – we'd like to thank all of our members for continuing to support us.

Please remember to bring your Membership card and identification when you visit. Find out how to make the most of your Membership or see our Membership FAQs.

See our visiting FAQs and Membership visiting FAQs for further information.

Can't find the answer? Email us: young@vam.ac.uk