Creating the Visitor Experience

Professional development course

+44 (0)20 7942 2000

An increasing amount of people are coming to museums and galleries for an experience, with high expectations of what that should be. As part of the broader visitor attractions market, how can a national museum look after a wide range of visitors and help them enjoy the museum?

course photo
Really warm and inclusive training session. It was full of different ideas but also a space for discussion. Past participant from Professional Development Course

Course overview

This two day course examines the way museums are becoming led by visitor’s needs. From exhibitions, ticketing, volunteers through to wayfinding, learn to deal with planning and managing expectations.

For more information, please email m.balluck@vam.ac.uk

Enrol now

Professional development course: Creating the Visitor Experience

12 October 2017 - 13 October 2017

£240.00 - £295.00

Call to book +44 (0)20 7942 2000

Need help enrolling? Talk to the admissions team:

+44 (0)20 7942 2000

Open 10.00 - 13.00, Monday to Sunday (closed 24-26 December)